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General terms and conditions of Auto Pyhäjoelta Oy
The rental period begins and ends at the time described in the rental agreement. If the vehicle is not returned by the deadline to the place agreed in the rental document, the hirer will be charged a late fee of 125€ and a double daily fee in accordance with the price list each extra day. If the rental agreement is continued during the rental period, the extension of the rental agreement will be priced as if it were a new rental agreement. The vehicle can be returned prior to the agreed expiration of the rental period, but the remaining rental period is non-refundable.
Rental fee for rental periods of less than a month must be paid in advance or according to the separate agreement. In rental periods exceeding a month, the terms of payment are in accordance with the offer. Payment reminder 5€, overdue interest 8.5%. If the rental agreement is continued, the extension period of the rental agreement must be paid in accordance with the above-mentioned conditions. If the rental fee is not paid in accordance with the terms and conditions, the rental agreement shall be deemed terminated at the time described in the rental document. In such a case, the rental company is also entitled to charge a late fee of 125€ and a double daily rental fee in accordance with the price list for each extra day.
The rental company must hand over the vehicle to the hirer in working condition and in compliance with the applicable laws at the agreed time and place. Vehicles are not washed and vacuumed after each rental period.
If the rental company is unable to deliver the vehicle to the hirer at the start of the rental period, the rental company is entitled to supply another similar vehicle. In case the rental company is unable to deliver any vehicle, the prepaid rental fee will be reimbursed in full. The rental company is not liable for any other loss or damage caused to the hirer or to a third party. The vehicle must be returned having the same amount of fuel as it had prior to departure. Refueling fee is 20 € + 2€/liter.
The hirer is obligated to take care of the vehicle as well as a careful person takes care of his or her own vehicle. The hirer is always liable for the hired vehicle to the rental company. The hirer must use special care and caution while operating the vehicle. The hirer undertakes to use the vehicle only in the manner for which it is normally intended. Pulling and towing of trailers, vehicles, or other devices is prohibited, unless it is specifically agreed in the rental document. The hirer is not allowed to hand over the vehicle to a third person without the prior written consent of the rental company. In such a case, the hirer remains liable for the vehicle to the rental company.
The hirer (driver) must possess a valid driving license for the hired vehicle. Any use of the vehicle in contradiction with the law, or for towing, racing or training for racing, driving instruction or driving on ice outside officially marked ice roads, is strictly prohibited. Exporting the vehicle abroad without the prior written consent of the rental company is prohibited. The hirer is fully liable for all charges of parking control tickets and other fees and fines, caused by the use of the vehicle during the rental period.
The rental company charges the hirer a penalty fee of 50€/ fee + the amount of parking control tickets, fines for speeding and other fees caused by the use of the vehicle during the rental period.
If a technical fault or other defect occurs in the vehicle during the rental period and the trip cannot be continued, the hirer may repair the car for a maximum amount of 250€ if the repair is considered absolutely necessary for the continuation of the trip. The rental company will reimburse the hirer for the repairs up to the maximum amount of 250€ according to the detailed receipts. If a technical or other defect occurs, the hirer is obligated to contact the rental company customer service and provide a report on the incident. The decision to repair the vehicle or to supply another vehicle to the hirer or to terminate the rental agreement is at the rental company’s sole discretion. If the rental agreement is terminated, the rental company will reimburse the hirer for the remaining rental period fee in full. If the trip cannot be continued due to a technical fault and the vehicle cannot be repaired nor the rental company is able to deliver a replacement vehicle within a reasonable time, the rental company will reimburse the hirer for the travel expenses of one person (excluding luggage) according to detailed receipts up to a maximum amount of 100€. Rental fee does not include road service or trip interruption insurance.
If the rental company staff needs to collect the vehicle back or else visit the vehicle when it is under the possession of the hirer, for any reason caused by the hirer, the hirer will be charged 100€/beginning hour + travel costs of 0.45€/km, starting from the departure time and ending when the vehicle and/or the staff of the rental company returns to the rental company in rentable condition.
The hirer is also aware that the vehicle might be equipped with a GPS receiver
Smoking in the vehicle is strictly prohibited. If the smoking ban is violated, the rental company is entitled to invoice the customer a payment of 100€ on breach of contract. Transport of pets is allowed only in cages specifically intended for transporting pets and which do not get the vehicle dirty. The hirer is obliged to cover the cleaning and cleaning costs if the vehicle is returned in an excessively dirty condition. The rental company charges the hirer 100€ for cleaning costs for each beginning hour. The hirer’s liability is limited to 1500€ for sedans and 2000€ for mini buses, pickup trucks, vans, premium cars and minivans. The hirer is liable up to the hirer’s limited liability amount for any loss of, or damage to, the vehicle and its accessories during the rental period and for cleaning and cleaning costs arising from unusual fouling of the vehicle. The hirer is obligated to pay the daily fee indicated in the rental document for the out of the service duration up to a maximum of 30 days. The out of service period begins on the day when the damage occurred.
The vehicle must be kept locked and secured at all times. The hirer is obligated to inform the rental company on any and all damages to the vehicle. In particular, the hirer is obligated to cover costs of damages on windscreen, lights, side windows and back window and tires. In addition, the hirer is obligated to cover in full the damages due to refueling the wrong fuel into the vehicle. If the damage was caused by willful misconduct, gross negligence or the use of the vehicle under alcohol or narcotic substances, the hirer is obligated to pay for the damage in full. Any limited liability the hirer may have chosen is invalid.
The vehicle must be locked when parking the vehicle even for a short period. The rental company always recommends preheating (about 2 hours) before starting the vehicle in temperatures below -3 C.
The hirer is responsible for all lost objects (all cars are equipped with: parking disc 10€, snow brush 5€, registration certificate 20€, the vehicle owner's manual 90€ and on request: sack barrow 5€, navigator 100€, car heating pole cord 50€, interior pre-heating 100€, snow shovel 20€, a booster seat 50€ and a child seat 150€). The hirer acknowledges and agrees that the rental company can make possible surcharges either directly to the hirer’s credit card or by using a separate invoice. All surcharges are subject to 14 days net payment term.
Exporting the vehicle abroad without the prior written consent of the rental company is prohibited. Cross border rentals are subject to specific terms and conditions, which are available at the rental company.
Own-risk reduction fee (additional insurance)
The hirer’s own-risk can be reduced for sedans from 1500€ to 500€ (surcharge 10€/day) and for vans, pickup trucks, mini buses, minivans and premium cars from 2000€ and 1000€ (surcharge 15€/ day). Own-risk reduction is not valid abroad. Own-risk reduction must be chosen in connection with the rental agreement and it must be indicated in the rental document as well as be valid for the entire rental period. Own-risk reduction covers the cost of the damage repair and the out of service cost of the rental vehicle. The reduced own-risk is valid only when the person mentioned in the rental document (the hirer or an additional driver described in the rental document) drives the vehicle him/herself.
Following damages are excluded from the own-risk reduction:
Damages due to transferring, towing or hauling vehicle back on the road or to the car repair shop.
Damages due to unauthorized use of the vehicle, or if the vehicle has been otherwise stolen from the customer.
Damages due to leaving the keys in the vehicle or losing them
Damages due to usage of the vehicle to commit crimes or offenses, or the driver is under the influence of alcohol or other narcotics, or is not otherwise in good condition to drive a vehicle or damages are caused by negligence or misconduct
Damages due to driving the vehicle in too narrow spaces considering the exterior dimensions of the vehicle
Damages due to refueling the wrong fuel into the vehicle
Damages on windscreen, lights, side windows and back window and tires.
Damages due to collision with animals
Delivery & Collection
The vehicle must be returned to the agreed rental location described in the rental document. A charge of 150€ applies for a delivery to and a collection from the airport or railway station. Delivery and collection must always be agreed upon separately, delivery and collection is not always possible.